Refund & Cancellation Policy
This Refund & Cancellation Policy explains how Travel Taxes handles cancellations, service-delivery issues and eligible refunds for online courses and related digital learning services. By purchasing a service, customers acknowledge that they have reviewed this policy together with the Terms & Conditions and the course-specific information shown before checkout.
Travel Taxes provides online and digital learning services. After a successful purchase
access is normally provided through the student's registered account or through the delivery method described on the applicable course page. Customers should make sure their email address and account information are correct. If payment is completed but the purchased service is not delivered within the stated delivery/access period, the customer should contact support as soon as possible with the order ID, registered email and payment details.
If a customer has successfully paid for a service and Travel Taxes fails to deliver the purchased service as described
the customer may request a refund. Once an eligible refund is approved, Travel Taxes will initiate the refund within 7 days of approval. The actual time for the amount to appear in the customer's bank account or card statement may depend on the payment gateway, bank, card network or international settlement process and can take additional business days.
A customer may contact Travel Taxes to request cancellation where cancellation is permitted by the applicable course or service terms. Because digital content may be made available immediately
eligibility can depend on whether access has already been activated or substantial course materials have been consumed. The applicable course page and checkout information should therefore be reviewed before purchase.
If a customer is charged more than once for the same order
the customer should contact support with the transaction references. After verification, a duplicate charge that is confirmed to be unintended may be refunded. A failed transaction that is temporarily showing as a debit may be subject to the payment gateway or bank's normal reversal process.
Send a request to support@onlinedigitalmarketingcourse.shop or jairaghuvanshi1000@gmail.com. Include your full name
registered email, order ID, date of payment, course/service name, payment reference and a clear description of the issue. Travel Taxes may request additional information reasonably necessary to verify the transaction.
Approved refunds are normally processed back through the original payment method where the payment provider supports that process. Travel Taxes does not request sensitive card passwords
PINs or one-time passwords by email. Customers should never share such credentials with anyone claiming to represent Travel Taxes.
Customer support is available at +91 7017390744
support@onlinedigitalmarketingcourse.shop and jairaghuvanshi1000@gmail.com. Please allow reasonable time for verification, particularly where payment gateway records, international transactions or third-party processing are involved.
Travel Taxes may update this policy when services
payment methods or legal requirements change. The latest version published on the website will apply to future purchases. Nothing in this policy is intended to remove rights that cannot lawfully be excluded under applicable consumer protection or other laws.